Jan Fraser is the very definition of a "self-starter" and brings real-world experience to her keynotes, training, and coaching. An airline industry superstar, she rose from the ramp support team to the ticket counter to flight attendant to instructor, training thousands of flight attendants over the years. As a member of the American Airlines Performance Solutions Team, she spoke on leadership, self-esteem, life balance, stress reduction, and exceptional customer service throughout the United States, as well as South Korea, Japan, Guam, Australia, Turkey, Italy and India.

Since moving on from the airline industry, Jan has conducted training worldwide for Fortune 500 companies, small businesses, schools, colleges, women’s organizations, library systems, executives and dignitaries. She serves as an adjunct professor at Bermuda College. For over 20 years, she has trained with and assists ‘Chicken Soup for the Soul’ author Jack Canfield with his hugely popular self-esteem and success seminars.

Jan has helped over 100 people become Amazon Bestselling authors through her popular writer retreats and has created multiple bestsellers herself. She is the creator of the Amazon Bestselling Inspired Life Book Series.

Jan is a National Speaker Association CSP™ (Certified Speaking Professional™), the speaking profession’s highest earned professional designation.

Married with two daughters, one son and nine grandchildren, she balances her life between the shores of Lake Las Vegas and Bermuda.

Ben Eubanks is an author, speaker, and researcher living in Huntsville, AL. He spends his days learning about the talent technologies and HR practices that set great organizations apart from the rest. His book, Artificial Intelligence for HR, may sound like a textbook, but it's essentially a guide to leveraging technology to create a more human experience for employees around the world. He also hosts We're Only Human, a podcast focusing on improving human resources, one HR pro at a time. When he's not speaking or writing, he spends time with his four kids and runs in a variety of outlandish races for fun.

Randolph P. (Randy) Johnston, MCS, has been a top-rated speaker in the technology industry for over 40 years. Inducted into the Accounting Hall of Fame in 2011, Randy is listed as a Top 25 Thought Leader in Accounting from 2011-2021. His influence throughout the accounting profession is highlighted once again this year by being a recipient of the 2021 Accounting Today Top 100 Most Influential People in Accounting award for the eighteenth consecutive year. Among his many other awards, he holds the honor of being one of nine technology stars in the U.S. by Accounting Technology Magazine. In addition, Randy writes a monthly column and produces a weekly podcast for The CPA Practice Advisor, features for the Journal of Accountancy, creates articles for accounting and technology publications, and is the author of numerous books. He has started and owns multiple businesses, including K2 Enterprises in Hammond, Louisiana, and Network Management Group, Inc. in Hutchinson, Kansas. NMGI has supported CPA firms for 30+ years and is the largest managed service provider serving the CPA profession in North America. His wife and four children enjoy many experiences together, including theatre, music, travel, golf, skiing, snorkeling, and model trains. His experience as a college instructor, management and technology consultant, and advisor to the profession will be evident to you in today’s presentation.

Tish Times is a sales and networking expert, speaker, trainer, author and the founder of Tish Times Networking and Sales and Tish Times Corporate Training. A corporate executive turned entrepreneur, Tish has grown her business exclusively through implementing the systems she teaches groups, companies, and professional organizations around the world. The key to Tish Times' training lies in balancing inter-personal and intra-personal awareness with targeted strategy and proven systems. She teaches audiences to understand both their natural tendencies and others’ personalities to enhance communication in the workplace and with potential customers. Tish also shares systems to empower employees with the confidence to effectively communicate. Whether you are looking to improve communication, develop brand evangelists, improve camaraderie, empower your team, or build your presence online or offline, Tish Times can deliver the strategy, tools, and personable approach to revolutionize the success of your organization.

Daniel Porter, CFE, has conducted and managed civil and criminal investigations for over 25 years as a licensed private investigator, a loss prevention manager, and as an investigator and investigations manager with the State of Tennessee. He currently provides training and consulting services in the areas of fraud prevention-detection-investigation as well as ethics, productivity, and leadership.

Daniel is a Cum Laude graduate from Middle Tennessee State University's Criminal Justice Program and has been a Certified Fraud Examiner for over 20 years. He has provided training at AGA, AASHTO, CFE, GFOA, IIA, IIMC, P2F2, and NASACT conferences in the United States and Canada as well as for governmental agencies and professional organizations in various states including the Tennessee Bureau of Investigation, the Kentucky League of Cities, the Wyoming Association of Municipal Clerks and Treasurers, the Indiana CPA Society, the Oregon Society of CPAs, and the Florida Institute of CPAs. He is a guest lecturer at Middle Tennessee State University and the Vanderbilt University School of Law.

Joan Smith is an HR Consultant and the founder of Premier Career Coaching. Her desire is to help mid-career women that are undervalued and unfulfilled pivot into their dream careers. Joan has been featured on various platforms, YouTube channels, and podcasts, speaking on topics such as reinventions, career transitions, and ageism in the workplace. She has several career, HR-related articles as a Guest Blogger on the Gov Loop platform and several articles on her LinkedIn profile.

Joan graduated in the first Classy Career Girl Career Coach Certification in October 2022 and graduated from the NOVA SHRM MentorHR program in January 2023.

Joan has a Bachelor of Arts in Journalism from Clark/Atlanta University, Atlanta, GA, and her Master of Science in Human Resources Management from Southern New Hampshire University. Joan lives in the greater Washington, DC area.

Joan can be reached on LinkedIn and on Facebook.

Kaleem Clarkson is the COO of Blend Me, Inc, a remote people operations consultancy that helps startups and small businesses transform into high-functioning remote or hybrid-remote workplaces. He has been featured by Harvard Business Review, CNBC, Fortune Magazine and named LinkedIn’s Top 10 Voices in Remote Work. He is passionate about work-life integration and the remote employee experience. With nearly 20 years of strategic operations and event planning experience, he helps leadership implement people operations solutions that increase productivity and engagement for both internal and external stakeholders. He is passionate about work-life integration and maximizing The Remote Employee Experience (TREE).

Kaleem currently resides in Atlanta, Georgia with his family. When he is not working, you can find him mountain biking on the trails of Georgia with his headphones, blasting a little hard rock music.

Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed an innovative program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,300 times to more than 32,500 leaders at employer facilities across North America.

In 2013, Mike was recognized as the first inductee into the HR Southwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism, and delivery.

Shannon Crile and Sara Wiita are passionate flexibility enthusiasts and "future of work" business consultants, with a mission to help shape an evolved and inclusive working world.

After 15 years in front-line advertising sales at Google working with high-profile partners, Shannon and Sara joined forces to tackle new challenges within the organization. As a job share team, Shannon and Sara developed and launched a new philanthropic agency program for Google Ad Grants, and were co-founders of Threadit, a video-messaging product designed to improve productivity, connectedness and fulfillment in an evolving workplace. They pioneered the concept and value of job-sharing across multiple organizations within Google and now leverage their unique experience and insight to help organizations and teams re-imagine workplaces through sustainable flexibility programs.

With over 20+ years of experience in Leadership, HR, and Corporate Learning and Development, Summer Jelinek is passionate about helping managers and leaders discover their unique strengths and translate these strengths to their organization’s benefit. Prior to starting her own Leadership Training business, Summer worked with companies such as Walt Disney World, Disney Institute, H-E-B/Central Market, ski resorts, and even as a sous chef at a dude ranch. In fact, her first time training a large group was with the Disney Institute where she delivered “backstage” tours with Executives from multiple industries and locations. A magical time was had by all.

With her varied business background and authentic facilitation style, Summer is able to fit into corporate organizations with ease, and she is well accepted by leaders at all levels.

Summer completed her MBA with a Leadership Certification at the HR.com #1-ranked master's program from the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. She's also a proud graduate of the business management program of McNeese State University in Lake Charles, Louisiana.

Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce..

Charla Welch is a former practicing attorney who transitioned to HR. She has experience with extensive expertise in Employee Relations (including performance management, discipline, dispute resolution, labor negotiations, investigations, and compliance), Policy & Process Design, and Training. Charla has served as chief negotiator for agencies in labor negotiations, working in confidence with city councils and boards to understand their vision and bring it to fruition at the bargaining table, while maintaining awareness of relevant laws and strategic considerations.

Charla obtained her bachelor degree in Speech Communication (with a concentration on Organizational Communication and minor is International Business) before achieving a juris doctorate from the University of San Francisco School of Law. She passed the California bar exam on her first try and practiced at a medium sized law firm, where her experience included advice and counsel in nearly all areas of employment law, such as: Title VII / state discrimination laws, the ADA, the FLSA, the FMLA / state leave laws, contractual disputes, employee handbooks and numerous other employment laws and labor regulations. Since founding her HR consulting practice, Cultivate People, she has chosen to go on inactive status with the bar.